Covid-19 Update

Dear Friends,

Happily Les Senteurs is now reopening its doors on December 3rd and will be wearing its shiny new Christmas look for the occasion. Come close to the scented doors and discover the scent of the occasion.

Our Christmas opening hours, starting Wednesday 2nd of December until New Year’s Eve, are:

Monday to Saturday (excluding Thursday) - 10am – 6pm
Thursday - 10am-7pm
Sunday  - 11am – 5pm
Christmas Eve - 9am – 4pm
25th – 28th (included) - CLOSED
New Year’s Eve - 9am – 4pm
New Year’s Day - CLOSED

Thank you so very much for your patience and loyalty at this increasingly difficult time. We appreciate your continuing custom enormously; and we shall do our best to ensure that you enjoy a happy, healthy and beautifully scented Christmas!

Frequently asked questions

Are you still doing online orders?

Yes, we are fulfilling online orders as usual. However, delivery times may take a little longer than usual due to the current circumstances, we apologise for any inconvenience.

What delivery options are available?

We are currently offering free delivery on all orders over £75. Orders below £75 are £3.95 for standard delivery. Please bear in mind that your orders may take a little longer to reach you due to the current situation. 

What extra safety measures are you taking and is my order safe to receive?

Ensuring the safety of our staff and the satisfaction of our customers are our top priorities. We are closely following government advice to minimise the risk to our staff and customers. All precautions are being taken to ensure hygiene and cleanliness when packing and dispatching your orders. Our orders are delivered through the Royal Mail service, for more information on their updates please visit the Royal Mail Coronavirus update page. Furthermore, Public Health England have said there is no current evidence suggesting the virus can be transmitted from packages. 

Do I still have to sign for packages?

Royal Mail have changed their policy to accommodate for social distancing rules. The courier will no longer require a signature but will log the name of the recipient, this applies to all our deliveries.

Can I visit the Belgravia Boutique?

The Belgravia Boutique is now reopening its doors on December 3rd and will be wearing its shiny new Christmas look for the occasion. Come close to the scented doors and discover the scent of the occasion.

Do you offer private shopping appointments?

We will not be able to offer this service at this current time. However our lovely customer service team will be available to answer any of your fragrance queries. Please email: online@lessenteurs.com or call us on: +44 (0) 20 7730 2322 for wonderful fragrance advice.

Can I still get product recommendations?

We will continue to support our customers and maintain our excellent customer service. Recommendations, advice and all other fragrance related queries can be emailed to online@lessenteurs.com and we will do our best to help.

What is the last order date for delivery before Christmas?

The last order date for delivery before Christmas is Friday 18th December, however we advise you to place your orders especially early this year to avoid disappointment.